The case for documenting everything
Why documentation is the cheapest insurance you can buy.
Our expertise
We build systems that quietly keep working
We design and run IT for companies from twenty to two thousand people: infrastructure, cloud, security and day to day support.
200+companies supported
50engineers
99.9%typical uptime
30 mincritical response
Kind words
Clear scope, honest estimates and an on time delivery. We have extended the contract twice.
Clara PatelRegular customerAfter the migration nobody noticed anything changed, which was exactly the goal.
Owen OkaforNeighbourThe monthly report is the only IT document our directors read, and they read all of it.
Mira CastilloRepeat customerFrom the journal
Planning a migration without a weekend of downtime
A staged approach that keeps people working throughout.
How we size a service desk
The numbers behind response times and staffing.
Questions we hear a lot
Do you work with small teams?
Our smallest clients have around twenty people. For smaller teams we can recommend partners.
What are your response times?
Critical incidents get a response within thirty minutes, standard requests within four working hours.
Can you work alongside our in house team?
Yes. We often take over routine support so your engineers can focus on projects.
Where is our data kept?
Wherever you decide. We design for local data centres or the region you specify.